Workshop Description:
This workshop focuses on developing effective Statements of Work (SOW) for service procurements. Unlike commodity specifications, services often lack standardized “spec sheets,” making SOW development more complex and requiring careful planning, clear scope definition, and measurable outcomes. Participants will gain a structured understanding of SOW components, best practices, and practical techniques to create clear, defensible, and results-oriented documents. The course includes lectures, discussions, small-group exercises, and real-world case studies to reinforce learning.

Who Should Attend:

• Public procurement professionals responsible for developing SOWs
• Program or technical staff involved in defining service requirements
• Anyone seeking to improve SOW development skills in the public sector

Course/Workshop Topics:

• Definition and purpose of a Statement of Work
• Where to begin — research tools and resources
• Critical elements of an effective SOW
• Ten-step process for writing a strong SOW
• Developing evaluation criteria
• Creating evaluation scoring instruments
• Writing techniques to reduce ambiguity and improve clarity
• SOW case study and practical application

Benefits of Attendance – You will be able to:

• Identify and define service requirements effectively
• Apply best practices to develop clear and measurable SOWs
• Analyze key elements that support successful procurements
• Develop defendable evaluation criteria and scoring methods aligned with best value
• Strengthen technical writing skills for procurement documentation
• Apply learned concepts through hands-on exercises and case study review